About the ITSC
UNEMPLOYMENT INSURANCE SERVICE (UIS)
INFORMATION TECHNOLOGY SUPPORT CENTER (ITSC)
ITSC Personnel Listing
Background
The Information Technology Support Center (ITSC) is a collaboration of state employment security agencies, the Department of Labor (DOL), and private sector partners. The ITSC is dedicated to advancing the appropriate application of information technology, which states may adopt, to provide more accurate, efficient, cost effective, and timely service for unemployment insurance customers.
The ITSC was established in October 1994, by a grant from DOL's Unemployment Insurance Service to the Maryland Department of Labor, Licensing, and Regulation. Maryland's ITSC team includes Noblis, Inc., Affiliated Computer Services, Inc., and the University of Maryland, bringing together expertise in management, operational support, training and business. This partnership provides indepth experience and knowledge in the fields of information technology, automation and telecommunications. UI ITSC projects will be determined by a steering committee, which includes UI and Data Processing Directors, SESA Administrators and USDOL National Office Staff, based on input from all SESAs.
The ITSC is located at 9658 Baltimore Avenue, Suite 400 College Park, Maryland 20740. The main telephone number is 301-982-1580, and the fax # is 301-982-1571.
Information Technology Support Center Vision
The Information Technology Support Center (ITSC) is a national collaboration of all State Workforce Agencies (SWAs), the U.S. Department of Labor and private sector partners. The ITSC is dedicated to advancing the appropriate application of information technology, which states may adopt, to provide more accurate, efficient, cost effective and timely service to all Unemployment Insurance customers with an ultimate goal of returning claimants to employment as rapidly and efficiently as possible.
