ITSC Mission

The ITSC is a national collaboration of state workforce agencies and the US Department of Labor to maximize the sharing of UI Information Technology best practices and to facilitate the appropriate application of Information Technology in state Unemployment Insurance programs. The goal of ITSC is to provide accurate, efficient, cost effective and timely service to all Unemployment Insurance customers. ITSC partners with multi-state collaborative initiatives as well as single state project engagements to assist, aid, help ensure success, and to the promote the replication or sharing of these successes.