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State Information Data Exchange System (SIDES) Security Audit

The National Association of State Workforce Agencies (NASWA) and the Center for Employment Security Education Research (CESER) are seeking to contract with a vendor to conduct an Information Technology Security Audit of the State Information Data Exchange System (SIDES) following the National Institute of Standards and Technology security guidelines. NASWA/CESER administers SIDES through an agreement with the US Department of Labor.

SIDES is a private data center hosted web-based system that allows electronic transmission of information requests, inclusive of PII data, from Unemployment Insurance (UI) agencies to employers and/or Third-party Administrators (TPAs), as well as transmission of replies containing the requested information back to the UI agencies. Note Many employers choose to use a service or TPA to assist with Unemployment Insurance Compensation claims filing and their UI tax reporting responsibilities.

RFP: State Information Data Exchange System (SIDES) Security Audit (.pdf)
RFP: State Information Data Exchange System (SIDES) Security Audit (.doc)

Addendum A (8/20/2018) : Change to Q&A Deadline to 8/21/2018
Addendum B (8/24/2018): Change to Q&A Responses Date and Proposal Deadline
Addendum C (8/27/2018): Change to Q&A Responses and Proposal Deadline
Addendum D (8/28/28): Change Propsal Deadline to September 10, 2018

Bidders Webinar Recording (8/20/2018)
(Official Responses to Questions presented during the webinar will be posted on 8/24 below)


Important Dates

RFP Issued Date: August 13, 2018

Bidders Webinar: August 20, 2018; 3:00 PM ET

Question and Comments Deadline: August 21, 2018; 5:00 PM ET

Proposal Submission Date: August 31 September 10, 2018; 5:00 PM ET to


UPDATE 10/17: Changes to Timeline are in Red below.




(all dates are NASWA business days)

RFP Issued              Monday 8/13/18
Bidders Webinar 3:00 p.m. Monday 8/20/18
Written “Questions & Comments” 5:00 p.m. Monday 8/20/18
Tuesday 8/21/18
Response to Written “Questions & Comments”

Friday 8/24/18
Tuesday 8/28/18

Proposal Submission 5:00 p.m. Friday 8/31/18
Monday 9/10/18
​Reference Checks
Mon 10/22 – Fri 10/26
Vendor Oral Presentations via Webinar (Optional) TBD
Best and Finals (Optional) TBD
Contract Negotiations and Signing TBD
Anticipated Start Date TBD


NASWA UI Information Technology Support Center
In Partnership with USDOL
444 North Capitol Street, NW | Suite 300 Washington, DC 20001