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RFP: Contractor Support for Unemployment Insurance Behavioral Insights Project

The UI Behavioral Insights Project will be delivered in two phases. For the purposes of this RFP, prospective Contractors will bid on Phase One at this time; however, the RFP also asks prospective Contractors to provide information on their overall approach to both Phase One and Two work, and to offer actual pricing for Phase One and example pricing for Phase Two interventions, as specified in Attachment (1) Pricing Detail.

At the conclusion of Phase One, the Center plants to negotiate a contract modification for Phase Two work with the selected Contractor, when the specific requirements, scope, and cost of each pilot project to be implemented is clearly understood.

The Center has assessed the UI Behavioral Insights Project to be moderately complex. The factors that increase its complexity include the multiple stakeholders it will involve, as well as the significant role of the stakeholders throughout the project, and the current unknowns with regard to the future pilot interventions. Contractors should assume the project Level of Effort (LOE) to be comparable to their own prior experience on other similar governmental projects.

Circulation Date: September 28, 2018

Bidders’ Conference: October 3, 2018 – 1:00 PM ET - Register

Proposal Submission Date: October 31, 2018 – 11:59 PM ET

RFP: Contractor Support for Unemployment Insurance Behavioral Insights Project (.pdf)

RFP: Questions and Answers (.pdf)



Project Activity


Behavioral Insights Bidders’ Conference October 3, 2018
Final Clarification Questions October 9, 2018
Questions and Responses Posted October 15, 2018
Proposals Due October 31, 2018
Applicant Presentations** November 13 – 16, 2018
Best and Final Offer Pricing (optional) November 20, 2018
Award (anticipated) November 30, 2018

**Applicant presentations will be conducted with selected Contractors determined to be within the competitive range for awards. Contractor presentations may be conducted on-site at NASWA in Washington, D.C. Travel and associated costs are the responsibility of the applicant.

The Center reserves the right to invite Contractors to participate in detailed discussions, clarifications to responses, and presentations/demonstrations after the proposal due date.


NASWA UI Information Technology Support Center
In Partnership with USDOL
444 North Capitol Street, NW | Suite 300 Washington, DC 20001