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About ITSC

 

Vendor Opportunities

 

Why Sign Up for ITSC?

 

State UI Members can...

  • SHARE UI information technology information with the UI community.
  • LEARN and train on a wide range of UI program and technical topics through online and in-person courses.
  • RECEIVE updates on such topics as RFP opportunities, upcoming events, and new product information.
  • PARTICIPATE in collaborative projects online and view project portals for multi-state projects
  • DOWNLOAD source code, documentation and maintenance support agreements for products such as SDDS and OccuCoder.

 

Workforce Connect

Workforce Connect is a software suite that helps states implement WIOA by connecting partners and providing a seamless experience for job seekers. By acting as the “common front door” for workforce agencies’ programs and systems – including UI, employment services and workforce/training - states can transform how they deliver services under WIOA.

Workforce Connect was designed by ITSC and three pilot states – New York, Mississippi and Oregon – through a grant from the US Department of Labor Employment and Training Administration. The end result is a customizable software suite available to all states that enhances the overall user experience while providing agencies with the necessary information. Currently, New Jersey and Texas are implementing the software suite in their respective states.

Download Fact Sheet (PDF)


How it works

Workforce Connect is a three-module software suite. The modules can operate on their own, or work together as one application. Workforce Connect does not replace the existing systems in place at the state level, but augments the system with a single view for the job seeker.

The modules are:

  • Single Sign On

    • Single sign on provides the first level of access and authorization to the state’s ancillary applications. It eliminates the need for the user to have multiple user IDs and passwords, streamlining the login process. This also assists states with a single location to manage and maintain user access and privileges.
  • Integrated Registration

    • This module was created so job seekers do not need to enter their personal information multiple times for different services. Data such as demographics, work history and profile information is entered by the job seeker at the beginning of the process, eliminating redundant activity.
    • The need for nightly batch processing is eliminated because Workforce Connect enables real-time data transfer between systems using various Web services.
  • Workforce Profile Dashboard

    • The Profile Dashboard connects various systems and information to display job matches, training opportunities, job fairs and workshops, unemployment insurance claim information, even social media feeds, for a personalized experience for the job seeker.
      This information, presented in a user friendly way, can help the job-seeker receive multiple services, ask questions, check the status of inquiries and payments all online, eliminating calls to the agency while ensuring he or she has the important information they need.

Features and Benefits

Getting Started

FAQs